Troubleshoot using the following steps.
1. Use the latest version of WeChat.
– Download the latest version of WeChat from the download page: http://wechat.com/en/download.html
2. Clear your cache.
– If you have the latest version, try clearing yur network cache by turning off your device. After 5-10 minutes, turn your device back on and try logging in to WeChat again.
3. Check your connection.
– Make sure that your network access point (Wi-Fi or data connection) is available. You must be connected to Wi-Fi or your data to log in to WeChat.
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